Making a claim

Making a claim

At ARGIS, we utilise the services of Steadfast Claims Solutions (“SCS”) to assist with the management of our claims. ARGIS can provide assistance and support, however the entire claims process is handled by SCS.

Claims can be submitted by notifying us directly in writing. Please refer to the PDS for more information regarding claims. Please see details on how to lodge a claim as provided below.

For all property, liability and motor claims on policies with an Inception date on or after 8 August 2023:

Phone: 02 8233 3172

Email: argis@steadfastclaims.com.au

Download the ARGIS Private, Farm and Business Vehicle Claim Form here.

Please note that for policies with an inception date on or before 31 March 2023 underwritten HDI Global Specialty SE – Australia, claims are handled by Proclaim and Innovation Group. For claims arising from these policies, please refer to the contact details below.

 

For property, liability and non-motor claims:

Phone: 1300 032 744

Email:  ARGISPropertyClaims@hdi-specialty.com 

 

For motor claims:

Phone: 1300 032 733

Email:  ARGISMotorClaims@hdi-specialty.com 

Claim case study: A fast fence repair

Claim case study: A fast fence repair

In March 2019, the Barkers* lodged a claim with their broker for damage to their fence due to a fire. ARGIS were able to assess the damage and provide quotes directly through the client’s broker, without needing to appoint a loss adjuster. This saved time, allowing the client to quickly arrange repairs to their fence so they could protect their crops and livestock.

ARGIS received the invoice on 27 May, and paid it within three days, meaning that no-one was out of pocket and enabled the Barkers to continue to run their farm.

*Not their real names.