Farmers John and Susan Bailey* lost their property in a catastrophic fire occurring on 29 November 2018. Within a day, a loss adjuster flew down to where the property was located in order to assess the damage and they received an emergency payment for clothing and other immediate needs.
On December 6, ARGIS created a release for the total loss settlement of the property and sent it to the couple’s broker to be signed. The total payment was released to John and Susan by 17 December. The cover also provided temporary accommodation over the Christmas period – taking some of the stress out of losing their home and part of their business.
The claim was finalised in early February, providing the funds to the Baileys to rebuild their home, re-establish their business and ultimately allowing them to get back on their feet far sooner than if they hadn’t been insured.
*Not their real names.